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Conditions of use and purchase

These general conditions will expressly regulate the relationships between MARIA ANGELES HERNANDEZ SOLER, with CIF 22553391M and third parties that register as users and / or purchase products through the online store of the official website of MARIA ANGELES HERNANDEZ SOLER in the domain: https://www.enfrascopequeno.com.

For any type of doubt, question or suggestion, do not hesitate to contact us via email info@enfrascopequeno.com.

1. User obligations

The user undertakes, in general, to use the store, to purchase the products and to use each of the store's services diligently, in accordance with the law, morals, public order and the provisions of these conditions general, and must also refrain from using them in any way that may impede, damage or impair the normal operation and enjoyment of the store by users or that could injure or cause damage to the goods and rights of MARIA ANGELES HERNANDEZ SOLER, its suppliers, users or in general of any third party.

2. Products and prices

2.1 MARIA ANGELES HERNANDEZ SOLER reserves the right to decide, at any time, the Products that are offered to users through the store. In particular, MARIA ANGELES HERNANDEZ SOLER may at any time add new products to those offered or included in the store, it being understood that unless otherwise provided, such new products will be governed by the provisions of these general conditions.

Likewise, MARIA ANGELES HERNANDEZ SOLER reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different types of products offered in the store.

2.2 The Products included in the Store will correspond in the most reliable way possible that the web display technology allows to the products actually offered.

The characteristics of the products and their prices appear in the store. The prices indicated in the store are in Euros and include VAT, unless otherwise indicated.

3. Procedure and payment method for the products

3.1 Within a maximum period of twenty-four (24) hours, MARIA ANGELES HERNANDEZ SOLER will send an email to the user, with the purchase confirmation. This email will assign a reference code for the purchase, and will detail the characteristics of the product, its price, shipping costs and the details of the different options to pay for the products to MARIA ANGELES HERNANDEZ SOLER.

3.2 The user who purchases a product through the store must make the payment through the payment systems specifically detailed in the store.

3.3 MARIA ANGELES HERNANDEZ SOLER will archive the electronic documents in which the contract is formalized, sending a copy to the user once the purchase is made. The contract will be made in the Spanish language.

3.4 The order confirmation sent by MARIA ANGELES HERNANDEZ SOLER is not valid as an invoice, only as proof of purchase. MARIA ANGELES HERNANDEZ SOLER will send the corresponding invoice together with the product.

4. Right of withdrawal

4.1 The user has a right of withdrawal by which he may contact MARIA ANGELES HERNANDEZ SOLER via e-mail and give up the purchase within a period not exceeding seven (7) business days, counted from Receipt of the product.

The Product must be sent together with the delivery note or invoice, duly completed, and the customer will be responsible for the direct cost of returning the product. Such refund will be made in accordance with the instructions that MARIA ANGELES HERNANDEZ SOLER indicates to the user in response to their notification of the withdrawal exercise. The user must return the product within a maximum of seven (7) days from MARIA ANGELES HERNANDEZ SOLER indicating the form of return.

4.2 The withdrawal entails the refund of the amount paid except the cost of 3.90 euros of the return shipping of the product. For this, the customer must indicate in the return sheet the number and the holder of the credit card to which MARIA ANGELES HERNANDEZ SOLER must make the payment. The period for such payment shall be that established in the Law.

4.3 The right of withdrawal can not be exercised when the product is not returned in its original packaging and when the product is not in perfect condition.

5. Customer Service

5.1 For any incidence, claim or exercise of your rights, the user may send an email to the info@enfrascopequeno.com adress.

6. Delivery service at home

6.1 The territorial scope of sales through the store is exclusively for the territory of the Iberian peninsula, so the delivery service will only be for that territory. Products purchased through the store will be sent to the delivery adress that the user indicates once the payment has been verified, with the maximum delivery period being thirty (30) days established by default in the Law.

6.2 The delivery service of MARIA ANGELES HERNANDEZ SOLER, is carried out in collaboration with different logistics operators of recognized prestige. Orders will not be served in PO Boxes or in hotels or other non-permanent adresses.

6.3 The cost of shipments is not included in the price of the products. At the time of purchase of the product, the user will be informed of the exact cost of shipping.

7. Intellectual and industrial property

7.1 The user acknowledges that all elements of the store and of each of the products, the information and materials contained therein, the marks, the structure, selection, ordering and presentation of its contents, and the computer programs used in relation With them, are protected by intellectual and industrial property rights of the MARIA ANGELES HERNANDEZ SOLER or of third parties, and that the General Conditions do not attribute to him in respect of these rights of industrial and intellectual property any other right than those specifically contemplated therein.

7.2 Except as authorized by MARIA ANGELES HERNANDEZ SOLER or, where appropriate, by third parties entitled to the corresponding rights, or unless legally permitted, the user may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent , Provide, make available, or allow access to the public through any modality of public communication of any of the elements referred to in the previous paragraph. The user must use the materials, elements and information that he accesses through the use of the store solely for his own needs, being obliged not to carry out, directly or indirectly, a commercial exploitation of the materials, elements and information obtained through the same.

7.3 The user shall refrain from circumventing or manipulating any of the technical devices established by MARIA ANGELES HERNANDEZ SOLER or by third parties in the store.

8. Data Protection

8.1 In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as the information from the transactions made, will be included and kept in a file for your treatment, property of MARIA ANGELES HERNANDEZ SOLER, as long as no cancellation is requested.

The treatment will be devoted to the development and execution of the sale, the personalized attention of the products and services that it acquires and to the improvement of this attention, as well as to the promotion of products and services.

Also, you are informed that in no case will your data be made available to third parties.

The user expressly authorizes MARIA ANGELES HERNANDEZ SOLER to send, including through electronic means, by MARIA ANGELES HERNANDEZ SOLER of commercial communications and offers and promotional contests.

8.2 The user may exercise at any time the rights of access, rectification, opposition or cancellation by contacting MARIA ANGELES HERNANDEZ SOLER, C/ Poeta Mas i Ros, Nº6 Valencia 46021, or by e-mail adressed to info@enfrascopequeno.com, attaching a copy of his N.I.F. The substitutive identification document.

8.3 The answers marked with * in the registration form are compulsory. Your non-response will prevent the purchase of the selected products.

9. Passwords

MARIA ANGELES HERNANDEZ SOLER will facilitate the use of personal passwords to the user who registers as such on the website. Such passwords will serve to access the services provided through the Website. The user must keep the passwords in the strictest and absolute confidentiality, assuming, therefore, any damages or consequences of any kind resulting from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the user. The user undertakes to notify MARIA ANGELES HERNANDEZ SOLER immediately of any unauthorized use of his password, as well as access by unauthorized third parties.

10. Cookies

10.1 MARIA ANGELES HERNANDEZ SOLER uses cookies in order to improve its services, facilitate navigation, maintain security, verify the identity of the user, facilitate access to personal preferences and follow their use of the store. Cookies are files installed on the computer's hard disk or in the browser's memory in the folder preconfigured by the operating system of the user's computer to identify him.

10.2 If the user does not want a cookie to be installed on his hard disk, he must configure his Internet browser to not receive them. Likewise, the user can destroy the cookies freely. In the event that the user chooses to disable cookies, the quality and speed of the service may decrease and even lose access to some of the services offered in the store.

11. Applicable Law and jurisdiction

These general conditions are governed by Spanish law. Any controversy arising from the interpretation or execution that may arise in relation to the validity, interpretation, compliance or resolution of this contract shall be submitted to the Jurisdiction and Jurisdiction of the Courts and Tribunals of the City of Valencia, with waiver of the jurisdiction that Could correspond to the user, provided that the applicable legislation so permits